Technical Solutions Developer I, Infrastructure, Apigee, Google Cloud

TECHNICAL_SOLUTIONS
Canada
March 20, 2026
FULL_TIME

Job Overview

  • Date Posted
    March 20, 2026
  • Location
    Canada
  • Expiration date
    --

Job Description

2026-03-09T21:34:09.687Z

137811242801603270

This role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work.

For applicants in Colorado: The application window will be open until at least February 26, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

For applicants in Canada: This posting is for an existing vacancy.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Waterloo, ON, Canada; Boulder, CO, USA.

Minimum qualifications:

  • Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
  • 5 years of experience troubleshooting and advocating for customers needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
  • 2 years of experience coding in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design.
  • Experience with web technologies (HTTP, DNS, TCP, TLS).
  • Experience with networking (TCP/IP, Routing, VPNs, Peering, Load Balancing, etc.).
  • Experience as a Linux/Unix systems administrator.

Preferred qualifications:

  • 2 years of experience with two or more of the following: Web Technology, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes.
  • 2 years of experience in technical consulting in supporting large enterprise customers with high service-level objective and service-level agreement requirements.
  • Experience with cloud computing (i.e., certifications, internships, coursework, etc.).
  • Experience with containers (Kubernetes, Docker), system virtualization, on-premise or hybrid cloud computing, cloud monitoring and logging or local and cloud storage.
  • Experience with computer networking, using techniques such as packet capture/packet analysis, load testing and traffic path analysis to troubleshoot network latency, packet loss.

About the job

The Google Cloud Platform team helps customers transform and build what’s next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Technical Solutions Developer, you own our large and important customer issues in addition to providing level two support to our other support teams. You will be a part of a global team that provides 24×7 support to help customers seamlessly make the switch to Google Cloud.

In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You will make our products easier to adopt and use by making improvements to the product, tools, processes and documentation. Our Technical Solutions team is driven by customers and you will help drive the success of Google Cloud by understanding and advocating for our customers’ issues.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

For Unites States Applicants:
For Canada Applicants:
The Canada base salary range for this full-time position is CAD 122,000-125,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Please note that the compensation details listed in Canada role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
L’échelle salariale de base pour ce poste à temps plein est de 122,000-125,000 CAD + prime + actions + avantages sociaux. Nos échelles salariales sont déterminées par le rôle, le niveau et le lieu. Au sein de cette fourchette, la rémunération individuelle est déterminée par des facteurs supplémentaires, notamment les compétences liées à l’emploi, l’expérience et l’éducation ou la formation pertinente.
Veuillez noter que les détails de la rémunération indiqués dans les offres de poste au Canada reflètent uniquement le salaire de base et n’incluent pas les primes, les actions ou les avantages sociaux. En savoir plus sur les avantages chez Google.

The US base salary range for this full-time position is $126,000-$181,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Manage the customer’s problems through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products.
  • Develop knowledge of Google’s product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported issues, and building tools for faster diagnosis.
  • Act as a consultant and subject matter expert for internal stakeholders in developing, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
  • Understand customer issues and advocate for their needs with cross-functional teams including product and developing teams to find ways to improve the product, and drive high-quality production.
  • Work as part of a team of Developers/Consultants that globally ensure 24 hour customer support. This will include a need to sometimes work non-standard work hours or shifts.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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