Unit Head – WBG Digital Channels Delivery, Technology

Job Overview

Job Description

411_3343540

Job Purpose

The bank is on a Default Digital strategy and is executing several focused initiatives in WBG to drive increased adoption of digital channels. This role is responsible for setting-up, enhancing and managing multiple hybrid delivery teams across these initiatives, which is critical to the success of these initiatives across digital channels.

Job Accountabilities

  • Define, Drive and Deliver the digital channel roadmap, footprint, technical stack along with channel transformational initiative
  • Ensure digital channel with best‑in‑class agile delivery model including DevOps model where required, to keep the business SLA intact with necessary scalable and resilient infrastructure in place
  • Manage Agile Scrum teams and project teams to implement the build of a best‑in‑class digital experience
  • Oversee and manage the overall programs and project progress to meet approved project budget and schedule
  • Drive and validate end‑to‑end solution design (people, process and technology) to ensure completeness of solution that meets business requirements
  • Compose regular analysis of backlog, requirements and present the insight to senior leaders before adoption into project initiative
  • Prepare necessary program(s) and project(s) planning, control and risk documentation according to bank’s project management process

Qualifications

  • Minimum 15 years of digital channels & digital project/product experience in financial or other software development industry
  • Relevant experience in strategic planning and execution in a matrix organization
  • Solid technical and fintech knowledge and ability to resolve technical issues especially on Digital Channels, Open API, Agile Delivery, DevOps adoption etc.
  • Strong Agile transformation capabilities
  • Strong agile project management skills including planning, documenting, communication and delivering the end‑result on‑time, with quality
  • Strong interest and knowledge of emerging technology trends and applications
  • Strong stakeholder management and negotiating and influencing skill
  • Strong leadership as well as strong collaboration skill
  • Strong business acumen with a good analytical mindset will be essential

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2026-04-01 08:23:00