Junior Sales Advisor

Job Description

411_2610511

Overview

Junior Sales Advisor — Job Number: JUN

Responsibilities

• Supports the team in after-sales service with the same spirit as in the sale, following company standards in maintaining customer satisfaction and loyalty in order to promote the brand image.
• Greet customers and direct them to the experienced Sales Advisors to ensure that customer satisfaction.
• Guarantees the constant tidiness and cleanness of the store, follows-up on orders taken, and deals with complaints, with the support of a manager, if necessary.
• Supports in receiving stocks and assist in registering the right records on stocks.
• Accompanies the customer to the cash desk and prepares the packaging.
• Ensuring customer loyalty by collecting the customer’s information and entering it into the database, thus linking it to the sale.
• Checking customer requirements while the product is being tried and responding to any further requests, in addition to promoting complementary, additional or differential sales.
• Stays up-to-date on all the product range in the store, with in-depth knowledge of all the products in the assigned product range.
• Understand KPI’s value in order to close the sale in a positive way.

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2025-11-11 13:04:03