Chief Customer Care & Experience Leader

Sales
United Arab Emirates
March 27, 2026
Full Time

Job Overview

Job Description

411_3365357

A leading retail organization based in Dubai is seeking a VP – Customer Care to manage all customer support aspects. The role involves developing customer care strategy, overseeing performance, and enhancing the customer experience through strategic planning and technology. Ideal candidates will have over 15 years in customer care, preferably with 5 years in retail. This position entails a focus on analytics, stakeholder management, and human capital development, ensuring continuous improvement in operations.
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2026-03-09 13:22:24

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