Head of Voice & Virtual Operations, Dubai

Job Description

411_3398085

An international banking institution in Dubai seeks a Head, Voice and Virtual to lead its Client Care Centre. The role requires strategic oversight of service and governance operations and the ability to foster high-quality client experiences across multiple channels. Ideal candidates will have extensive experience in large-scale contact centre operations and strong leadership skills. Responsibilities include managing teams, driving performance, and enhancing customer satisfaction through strategic initiatives. This position offers a competitive salary and flexible working conditions.
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2026-03-17 09:57:51