Telecalling Agents – KYC

مبيعات
United Arab Emirates
نوفمبر 15, 2025
بدوام كامل

نظرة عامة على الوظيفة

  • تاريخ الإعلان
    نوفمبر 15, 2025
  • الموقع
    United Arab Emirates
  • تاريخ إنتهاء الصلاحية
    --

المسمى الوظيفي

411_2490175

Join to apply for the Telecalling Agents – KYC role at Dicetek LLC

Continue with Google Continue with Google

Join to apply for the Telecalling Agents – KYC role at Dicetek LLC

Job Summary
We are seeking dedicated and customer-focused Telecalling Agents to support a leading bank’s KYC (Know Your Customer) remediation project. The role involves reaching out to customers to verify, update, and collect required KYC documents, ensuring compliance with banking regulations.

Position: Telecalling Agent
Project: KYC Remediation
Location: Umm Ramool/ DSO
Job Summary
We are seeking dedicated and customer-focused Telecalling Agents to support a leading bank’s KYC (Know Your Customer) remediation project. The role involves reaching out to customers to verify, update, and collect required KYC documents, ensuring compliance with banking regulations.
المهام الأساسية

  • Make outbound calls to existing customers to inform them about KYC document requirements.
  • Guide customers on document submission processes via digital and physical channels.
  • Verify customer details and update records in the banking system accurately.
  • Address customer queries regarding KYC requirements and escalate complex cases when necessary.
  • Follow compliance guidelines and maintain data confidentiality.
  • Achieve daily/weekly call targets and maintain high-quality service standards.
  • Collaborate with internal teams to resolve customer issues efficiently.

Required Skills & Qualifications

  • Minimum 1-2 years of experience in telecalling, customer service, or banking operations.
  • Strong communication skills in English / Arabic.
  • Basic knowledge of banking regulations and KYC norms is a plus.
  • Ability to handle high call volumes and work in a fast-paced environment.
  • Proficiency in using banking applications and MS Office applications.
  • Strong attention to detail and problem-solving skills.

Preferred Qualifications

  • Prior experience in a banking or financial services environment.
  • Familiarity with KYC processes.

Benefits

  • Competitive salary and performance incentives.
  • Training and career development opportunities.
  • Exposure to banking operations and regulatory compliance.

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Contract

Job function

  • Job function

    Administrative

  • Industries

    IT Services and IT Consulting

Referrals increase your chances of interviewing at Dicetek LLC by 2x

Sign in to set job alerts for “Caller” roles.

Continue with Google Continue with Google

Continue with Google Continue with Google

Royal Service Agent (Telephone Operator)

Customer Service Executive (1-Year Contract)

Telecaller Executive Jobs in Padmaja Global – Jharsuguda, Odisha, India

Global Village, Dubai, United Arab Emirates 2 months ago

Receptionist with Social Media Expertise – Immediate Start

Ajman, Ajman Emirate, United Arab Emirates 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

2025-11-11 13:00:15

وظائف ذات صلة