Application Support Specialist – Siebel CRM

Job Description

411_2676846

Join to apply for the Application Support Specialist – Siebel CRM role at Dicetek LLC .

Requirements:

1. 5+ years of experience in a relevant technical position within large organizations.
2. Banking background.

Responsibilities include:

• Application production support within the ITIL Framework.
• Application troubleshooting, configuration, and maintenance.
• Application performance tuning and optimization.
• Resolving tickets with quality and within SLA.
• Proactive monitoring and incident analysis.
• Workflow maintenance and configuration.
• Handling interface-related issues and understanding middleware systems like Bawaba, Open API, Microservices.

Skills required:

• Good knowledge of Java-based applications.
• Strong understanding of Siebel Architecture.
• Knowledge of Siebel Administration, Workflow Configuration, EAI, and Siebel Tools.
• Hands-on experience with Siebel EIM Module.
• Experience with Unix Commands.
• Proficiency in Oracle SQL & PL/SQL.

Additional advantage for experience in OBIEE, Informatica & DAC.

Seniority level: Not Applicable

Employment type: Contract

Job function: Information Technology

Industries: IT Services and IT Consulting

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2025-11-11 12:43:14