Principal Lead- Data Platforms Operations

Job Description

411_2551235

Overview

Principal Lead- Data Platforms Operations at First Abu Dhabi Bank (FAB).

Responsibilities

• Ensure high availability and performance of data platforms across on-premise and cloud environments.
• Conduct regular service review meetings with business lines to discuss incidents, problems, and service performance.
• Lead incident and problem management processes, including root cause analysis and resolution tracking.
• Coordinate with infrastructure, Data platforms, and Data Engineering teams to resolve operational issues.
• Implement and enforce operational best practices, including change management and release governance.
• Support audit and compliance requirements related to production operations.
• Drive continuous improvement initiatives to enhance platform stability and service quality.
• Provide leadership and mentorship to production support team members.

Qualifications

• 12+ years of experience in production support and operations management for enterprise data platforms.
• Strong knowledge of data platform technologies including Cloudera, Azure Databricks, Power BI and Informatica.
• Experience in incident and problem management frameworks (e.g., ITIL).
• Proficiency in monitoring tools and operational dashboards.
• Excellent communication and stakeholder management skills.
• Ability to lead service review meetings and drive resolution of complex issues.
• Strong analytical and troubleshooting skills.
• Experience in banking or financial services industry is preferred.

Additional information

• Seniority level: Not Applicable
• Employment type: Full-time
• Industry: Banking

Ajman, Ajman Emirate, United Arab Emirates 1 day ago

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2025-11-11 12:53:11