Receptionist with Social Media Support – Immediate Start

Job Description

411_2627297

Overview

Receptionist with Social Media Support – Immediate Start

GEMS Education has a 65-year legacy and is a large, award-winning private education provider. Join the GEMS School of Research and Innovation (SRI), where investments in AI, robotics, and state-of-the-art facilities aim to drive exceptional student outcomes in academics and well-being. The school offers a forward-looking environment focused on personalised learning, holistic development, and shaping the future of education. SRI will welcome a professional, organised, and proactive Receptionist and Admissions Assistant as part of its grand opening in August 2025.

The role supports admissions processes and creates a welcoming environment for all visitors, contributing to the school’s online presence and persona.

Responsibilities

• Provide accurate, comprehensive, and timely information about school life, including curriculum and tour arrangements, to ensure a seamless and professional customer experience.
• Manage all telephone and in-person enquiries with courtesy and discretion, directing queries to the appropriate staff.
• Extend a warm and professional welcome to all visitors, upholding the school’s reputation as a centre of excellence.
• Support the Parent Relations Executive with social media content creation across platforms (Instagram, Facebook, LinkedIn, etc.).
• Assist in capturing photos and videos during school events and daily activities, ensuring alignment with brand standards.
• Help check student media consent records before content is shared.
• Use Canva or CapCut to create high-quality visual content.
• Collaborate with the communications team to contribute to a vibrant and consistent online presence for the school.
• Collaborate in organising and delivering school events, open days, and tours, ensuring seamless and professional experiences for attendees.
• Contribute to creating events that reflect the school’s ethos and values, helping build a strong sense of community.
• Provide administrative and secretarial support to the wider team, ensuring accuracy and professionalism.
• Maintain accurate caller and visitor records, supporting follow-up and reporting.
• Demonstrate flexibility to assist across functions when required, contributing positively to school priorities and the wider team effort.

Qualifications & Skills

• Bachelor’s degree (mandatory requirement).
• Outstanding command of the English language, both verbal and written.
• Strong organisational and administrative skills, with the ability to prioritise and manage multiple tasks in a fast-paced environment.
• Exceptional interpersonal and customer service skills, with a polished and professional manner.
• Confident and comfortable engaging with diverse groups of people, ensuring a warm, positive, and lasting impression.
• Ability to remain calm, composed, and efficient during peak periods.
• Fluency in a second language (with Arabic as a strong advantage).

Compliance & Safeguarding

GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.

Open Roles & Employment Details

Seniority level : Not Applicable

Employment type : Full-time

Job function : Administrative

Industries : Education Administration Programs

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2025-11-11 13:06:32